Terms of Purchase

These Terms of Purchase govern all purchase transactions, order services, and commercial interactions conducted through our official website. The purpose of these terms is to provide clear, transparent, and standardized shopping rules for all users, standardize the rights and obligations of both parties in the transaction process, and ensure that every online shopping behavior is carried out in a standardized, safe and fair environment. All orders placed on our official platform are subject to the scope of application of these purchase terms. By completing order placement and payment, customers confirm that they have fully read, understood and agreed to accept all the rules and clauses stipulated in these terms.
We adhere to the customer-oriented service principle, strictly implement unified global service standards, and provide consistent shopping treatment and after-sales protection for all global customers. All service commitments and transaction rules stated on the official website are based on these unified purchase terms, without arbitrary modification or differential treatment.

1. Order Confirmation & Processing Rules

After the customer completes payment submission and the system confirms the payment is successful, the order will automatically enter the official internal processing queue. Our professional operation team will conduct comprehensive verification of order information, product inventory status and delivery qualifications to ensure that the order meets the delivery conditions.
All valid confirmed orders will be processed and shipped within the standard processing window. We maintain an efficient order processing mechanism to ensure that all qualified orders can be arranged for packaging and delivery in a timely manner, avoiding unnecessary waiting delays caused by manual backlog.
Customers shall ensure that the personal information, recipient information and delivery address submitted during the order placement process are true, accurate and complete. Any order abnormality, delivery delay or service loss caused by incorrect information filling by the customer shall be borne by the customer itself.

2. Delivery & Transit Time

After the order is processed and dispatched, the goods will be delivered through stable and mature cross-border logistics channels. The standard delivery period for all orders is stable and unified, and customers can receive the purchased products within the conventional transit cycle after the goods are dispatched.
During the transportation process, the logistics status of all orders can be tracked and checked in real time. We will monitor the transportation progress of orders throughout the whole process to ensure that the products are delivered safely and completely to the customer’s designated delivery address. Individual orders may have slight time fluctuations due to objective factors such as logistics peak seasons and routine customs inspections, which belong to the normal scope of international cross-border transportation.

3. Global Shipping Benefits & Tariff Undertaking

We provide global free shipping services for all products on the official website. All orders enjoy free shipping benefits with no minimum consumption threshold and no hidden logistics charges. Customers do not need to pay any freight and handling fees during the whole shopping process.
We fully undertake all tariffs, customs clearance fees and other related expenses incurred during international transportation and customs clearance. All customs-related costs are borne by us, and customers will not bear any additional official fees or supplementary charges in any link of order delivery and customs clearance, realizing a truly zero-extra-cost shopping experience.

4. Unified Settlement Currency Standard

In order to unify global transaction rules and standardize order settlement, all product pricing, order amount calculation and fund settlement on our official website adopt USD as the only unified settlement currency. All displayed prices on the page are final prices denominated in USD.
There is no price difference or standard difference for global orders. The unified pricing and settlement standard ensures the fairness and transparency of global transactions, and avoids settlement errors or price confusion caused by currency conversion differences.

5. Return Service Terms

We provide customer-friendly and long-term valid return service for all official website orders. Customers can apply for product return services in accordance with official rules within the valid return period if they have product experience problems, quality doubts or dissatisfaction with the purchased items.
All return applications need to comply with unified return specifications. The returned products shall keep intact packaging, complete accessories and unused status that meets the secondary sales standard. Normal and reasonable trial use for product experience verification is allowed and will not affect the validity of return applications.
All return applications will be reviewed and verified by our professional after-sales team. After confirming that the application complies with the return rules, we will accept the return request and guide customers to complete the return delivery process.

6. Refund Processing Terms

After we receive the returned products and complete product inspection and qualification verification, we will immediately initiate the official refund procedure. All compliant return orders will complete internal refund processing within the standard refund cycle.
The refund amount shall be calculated according to the actual payment amount of the original order, and the full product payment will be returned without any deduction of freight, tariff, handling fee or other miscellaneous fees. The refund will be returned through the original payment channel used by the customer. The specific arrival time shall be subject to the processing rules of the corresponding payment institution.

7. Transaction Restrictions & Specification

All customers shall use the official website platform for legal and compliant personal shopping behaviors. Any malicious order placement, fraudulent return, abnormal batch operation and other non-compliant transaction behaviors are prohibited. We have the right to reject abnormal orders and after-sales applications that violate transaction specifications.
All product information, prices and service rules on the official website are subject to real-time online display standards. Any offline verbal explanation or individual commitment that is inconsistent with the official page content shall not be used as the basis for transaction and after-sales processing.

8. Terms Update & Interpretation

We reserve the right to adjust, optimize and update these Terms of Purchase according to business development, service upgrade and industry standard iteration. All updated terms will be publicly displayed on the official website and take effect automatically after publication.
Customers’ continued use of the official website for browsing, ordering and shopping after the update of the terms will be deemed as recognition and acceptance of the latest purchase terms.

9. Official Contact Channel

If you have any questions about order transactions, shipping rules, return and refund processes, term interpretation and other shopping-related matters, please contact our professional customer service team through the Contact Us page on the official website. We will provide standardized replies and professional service guidance in a timely manner.

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